FAQ

What comes in a box?

Drum roll please…it’s a surprise! We like to give little hints on social media, but each box includes items for your home, for hosting, and for you. You will open each box to find a curated selection of small, luxurious, gifts that are often practical but always beautiful.

You’re saying we have to trust you?

We’ve been interior designers for a long time, and that translates to endless shopping experience for our clients. We know what works, what is on trend, and what makes a fabulous gift, and we’re using our good taste to hand-select items just for you. Bonus: you’re not having to fill out a questionnaire or make a single decision, taking the guesswork and overthinking out of your experience.

How many items come in each box?

The amount varies between 4-6 items per box, per season.

With the subscription, how often do I get a box?

Our subscription boxes are curated for each season. You will get 4 boxes per year, one for each season. Summer boxes ship out to arrive in June, Fall in September, Winter in December and Spring in March.

Can I get just one box?

Yes! We now offer individual boxes under our shop page.

Do you do corporate gifting?

Yes! Check out our corporate gifting page.

What if I don’t like my items? Can I return them?

We can’t take any returns but if you find this really just isn’t the box for you, you can cancel your subscription at any time. Of course, we hope you’ll love everything as much as we do! But if there’s that one item you’re just not feeling, then put it in your “gift closet” and you’ll already have a head-start on the next gift you forgot to buy (eek!).

Can I cancel the subscription?

We’d hate to see you go, but yes you can cancel your subscription at any time. You can do this by logging into your membership on our website. Our only ask is that you cancel at least 30 days prior to the renewal date of your next box (which can be viewed in your account login). See our full cancellation policy here.

Anything else?

I’m sure we forgot something, so if you have any other questions please feel free to reach out to us at hello@surceebox.com.